Account Receivable Specialist

Job Summary:
This role is responsible for ensuring the accurate and timely processing of lease status inquiries, legal and transaction checklists, and related communications. This role supports multiple departments, including Finance Operations, Asset Management, Property Management, and Accounting, on matters related to tenant transactions.
Key Responsibilities
Accounting:

• Ensure timely and accurate processing of transaction checklists across the entire real estate portfolio.
• Maintain accurate tenant ledger records and notify relevant departments of any changes.
• Review portfolio transaction reports and interpret settlement statements to ensure all financial items (e.g., payments, credits, refunds) are correctly reflected in Yardi.
• Investigate ambiguous data by collaborating with Legal, Portfolio Data Management, Tax, and CAM departments.
• Ensure all updates (e.g., renewals, terminations, releases) are accurately reflected in Yardi.
• Set up rental details, including ACH payments, and communicate necessary information to Finance Operations.
• When standard reports are not available, analyze email content, lease amendments, settlement statements, or related documents to identify the transaction type and necessary follow-up.

Administrative:

• Serve as the point of contact for all transaction-related inquiries.
• Communicate professionally and proactively with Legal, Asset Management, Property Management, and Finance Operations regarding tenant-related transactions.
• Complete legal checklists in a timely manner, verify rental amounts for property dispositions, and provide input for property releases.
• Respond promptly to lease inquiries related to renewals, extensions, and sales.
• Communicate directly with tenants to resolve transaction-related questions.
• Manage tasks related to ACH setups, uncollected rent, sales tax on rent, and holdover rent increases.

Qualifications
Must-Haves:

• 1-2 years of experience in an accounting or similar role
• Experience in high-volume processing or transaction handling
• Strong attention to detail
• Excellent customer service and communication skills (both verbal and written)

Nice-to-Haves:

• Familiarity with Yardi software
• Background in a large public company environment

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.